Privacy Policy

1. Information We Collect

When you create an account, we collect your name, email address, and password (stored as a bcrypt hash). When you make a purchase, payment is processed by Stripe — we do not store your credit card information.

When you use the service, we log your tracked prompts and results to provide your reports and improve the service.

2. How We Use Your Data

• To provide and improve our AI visibility monitoring service
• To manage your account and credit balance
• To send transactional emails (verification, password reset)
• To enforce usage limits and prevent abuse

3. Data Retention

Monitoring run data is retained as long as your account is active. Account data is retained as long as your account is active.

4. Third-Party Services

• Stripe — Payment processing
• AI platforms (OpenAI, Perplexity, Google) — your tracked prompts are sent to their APIs

5. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected].

6. Contact

Citatur is a French software service. For privacy inquiries: [email protected]